Shipping

Printed gifts are shipped via dropshipping.
Candles ship directly from my studio.
Because of this hybrid setup, orders with multiple item types may arrive in separate packages.
Please allow 5–10 business days for fulfillment, plus a few more for delivery depending on your location and lunar activity.

Returns & Exchanges

All sales are final because I am a one-woman haunted circus and cannot absorb the wrath of capitalism and candle rehoming costs.
However, if your item arrives damaged or cursed beyond expectation, email me within 7 days of delivery and I’ll make it right.

Lost Packages

If your package vanishes into the void, please check with your local post office first—they may have it hostage.
If it’s still missing after a reasonable search, contact me. I’ll either replace it or cry with you, depending on inventory and emotional bandwidth.

Contact

Got questions? Feedback? A good ghost story?
Reach me at info@whitneywoodsstudio.com or via the contact form.
I respond within 2–3 business days unless I’ve been dragged into a parallel dimension by printer errors or emotional exhaustion.